Privacy Policy

Last Updated: February 2026

Our Commitment

Livin Lifted is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines what information we collect, how we use it, and your rights in relation to that data.

1. Information We Collect

We collect information that is necessary to fulfil your orders and improve your experience on our site. This includes:

Identity Data

Your name and contact details, including email address and phone number.

Transaction Data

Your shipping address, billing information, and order history.

Technical Data

Your IP address, browser type, and how you interact with our website (collected via cookies and similar technologies).

2. How We Use Your Data

We use your personal information for the following purposes:

  • Process and ship your purchased items.
  • Communicate with you regarding your orders and account.
  • Share updates on our movement and mental health awareness initiatives (only if you have opted in).
  • Improve and optimise our website and overall customer experience.

3. Third-Party Sharing

We do not sell your personal information. We share your data only with essential, trusted service providers who help us run our business:

Australia Post

To deliver your products safely and on time.

Payment Processors

To securely handle your financial transactions.

Analytics Tools

To understand how our community interacts with the site.

4. Your Rights

Under the Australian Privacy Principles, you have the right to access, correct, or request the deletion of your personal information at any time. If you would like to exercise any of these rights, or if you have concerns about how your data is being handled, please contact us.

5. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.